Accessibility at Storage Northumberland Heath
Storage Northumberland Heath is committed to providing an accessible and inclusive online experience for all customers, including people with disabilities. This accessibility statement explains the measures we take to make our website easier to use, our aim to meet WCAG 2.1 AA guidelines, and how you can contact us with any accessibility requests or feedback.
Our Accessibility Commitment
We are working to ensure that people in the Northumberland Heath area can access information about our storage services as independently as possible. Our goal is to meet the requirements of the Web Content Accessibility Guidelines version 2.1, Level AA. These internationally recognised standards provide guidance on making web content more usable for everyone, including people who use assistive technologies.
Accessibility is an ongoing process, and we regularly review our website to identify and fix issues that might create barriers for users. Where we find any problems, we seek to resolve them as quickly as we can and include accessibility in our future design and development plans.
Screen-Reader Support
The Storage Northumberland Heath website is designed to be compatible with commonly used screen readers. We use clear headings, logical page structure, and descriptive text for images where appropriate so that screen-reader users can understand and navigate our pages more easily.
We aim to ensure that form fields, buttons, and navigation elements are correctly labelled so that screen readers can announce them accurately. We also work to ensure that important information is available as text, rather than relying only on images or visual effects.
Keyboard Navigation
Our website is designed to be navigable using only a keyboard, without the need for a mouse or trackpad. Users should be able to move through links, menus, and form fields using the tab, shift plus tab, enter, and space keys, as well as the arrow keys where appropriate.
We aim to provide a visible focus indicator so you can clearly see which element on the page is currently selected as you navigate. This is especially important for users who rely on keyboard access or switch devices to explore information about our storage options in Northumberland Heath.
Visual Design and Readability
To support users with low vision, colour blindness, or reading difficulties, we work to maintain sufficient colour contrast between text and background, use consistent layouts, and avoid relying solely on colour to convey meaning. We also strive to present content in a clear and readable way, using plain language wherever possible to explain our storage services and pricing.
Text size can typically be increased using your browser settings or device controls. Our pages are intended to remain usable and readable when text is resized.
Compatibility with Browsers and Devices
The Storage Northumberland Heath website is designed to function across a range of modern browsers and devices, including desktop computers, laptops, tablets, and smartphones. We recommend using the latest version of your chosen browser for the best accessible experience.
Ongoing Improvements
We understand that accessibility is not a one-time project. As we update information about storage units, pricing, and services for the Northumberland Heath area, we test new content and features for accessibility. Where we discover issues, we prioritise fixes based on their impact on real users.
Contact for Accessibility Requests and Feedback
If you experience any difficulty using the Storage Northumberland Heath website, or if you need information about our storage services in a different format, we want to hear from you. You can contact us through our usual customer service channels published on this website and tell us:
What page or feature you were using, what went wrong or was difficult to use, and what device or assistive technology you were using, if you want to share that. This information helps us investigate the issue and work towards a solution.
We take accessibility feedback seriously and will do our best to respond and assist you. Where possible, we will provide the information you need in a format that works for you and use your feedback to improve accessibility for everyone who uses our storage services in Northumberland Heath.

